---
title: Correcting a member's balance | Pairc Goodman
description: Add or take away hours to fix a mistake in a member's balance.
canonical: https://pairc-goodman.com/help/admins/admin_timebanking/admin_adjust_balance
generated: 2026-10-24T02:14:54.356Z
---Hours and the Community Fund

# Correcting a member's balance

Add or take away hours to fix a mistake in a member's balance.

---

If a member's balance is wrong, for example after a mistaken transfer, you can correct it.

1. Open Users and find the member.
2. Press the three-dot button on their row, then Edit.
3. In the Time Credits card, press Adjust Balance.
4. In Amount, enter the hours to add, such as 2. To take hours away, put a minus sign in front, such as -1.5.
5. Write a Reason. You cannot continue without one.
6. Press Apply Adjustment.

You can also do this from **User Report** by pressing **Adjust** .

## What happens

- The change appears in the member's transaction history with your reason.
- The member receives a notification about it.
- A balance cannot go below zero. If you try to take away more than they have, the change is refused.

## Who can do this

Admins and brokers can correct balances. Brokers cannot change their own balance.

Before you correct a balance, check the member's history and talk to the people involved. Many problems are better solved by the members sending hours back to each other.

[Go to this page](/admin/users)

## More guides in this topic

[Seeing how hours move in your community](/help/admins/admin_timebanking/admin_timebanking_overview) [Giving new members a starting balance](/help/admins/admin_timebanking/admin_starting_balance) [Using the Community Fund](/help/admins/admin_timebanking/admin_community_fund)

## Still need help?

If you can't find what you need, get in touch and a person will help you.

[Contact us](/contact)