---
title: For brokers and coordinators – Help Centre | Pairc Goodman
description: Approving members, arranging exchanges, safeguarding and group activities.
canonical: https://pairc-goodman.com/help/brokers
generated: 2026-10-24T02:09:45.501Z
---Help Centre

# How can we help?

Step-by-step guides to everything on Pairc Goodman, written in plain English.

## Most people start here

What is a broker or coordinator? Brokers and coordinators run the timebank day to day, using a separate part of the site called the Broker Panel. How do I approve a new member? New registrations wait in the Pending tab until a broker or admin approves them. How do I approve or reject an exchange? Check an exchange that is waiting for a broker, then approve it or reject it with a reason.

## Browse by topic

Your role as a broker What brokers and coordinators do, what they can and cannot change, and how to find your way around the Broker Panel. 6 guides Looking after members Approve new members, keep notes, help people with their accounts and correct balances. 8 guides Exchanges and listings Approve exchanges that need a broker, deal with problems, and tag listings that need extra care. 7 guides Safeguarding Members' safeguarding choices, message review, monitoring, vetting decisions and what to do when you are worried. 12 guides Moderating content Check content waiting for review, remove posts, comments and reviews, and deal with members' reports. 4 guides Workshops and group activities Record time for workshops and group sessions with group exchanges. Leftover workshop hours go to the community fund by themselves. 3 guides Figures and records See how new members are getting on, and find the counts and records the Broker Panel keeps. 2 guides Good practice for brokers Simple habits that keep your timebank fair, safe, friendly and well run. 5 guides

## Still need help?

If you can't find what you need, get in touch and a person will help you.

[Contact us](/contact)