---
title: What happens when a member chooses a safeguarding option? | Pairc Goodman
description: Each safeguarding option can switch on protections. Here is what each one does.
canonical: https://pairc-goodman.com/help/brokers/broker_safeguarding/broker_member_safeguarding_choices
generated: 2026-10-24T02:11:19.689Z
---Safeguarding

# What happens when a member chooses a safeguarding option?

Each safeguarding option can switch on protections. Here is what each one does.

---

When members join, your community can ask if they need extra support. They tick options such as needing a coordinator to arrange their exchanges. Each option can switch on one or more protections, called triggers.

## What each trigger does

- Monitor messaging: other members cannot message this member directly. Anyone who tries is offered Request coordinator help instead. The member is also left out of suggested matches. Their messages are not copied to brokers.
- Require coordinator approval: any ordinary exchange this member takes part in waits for a broker's approval. Group exchanges have no approval step. Their suggested matches also wait in Match Approvals.
- Vetted members only: only members with a confirmed vetting decision can contact this member. Until an admin has chosen your community's safeguarding jurisdiction, nobody can contact a member with this protection.
- Restrict matching: suggested matches involving this member wait in Match Approvals until a broker approves them. Neither member is told about a match before that.
- Notify safeguarding staff: brokers and admins get a notification when a member ticks the option while joining.

If a member ticks several options, all their triggers apply together.

## Changing their mind

Members can see and revoke their choices from the **Safeguarding & support** tab in their **Settings** . When they revoke a choice, brokers and admins are notified. Its protections stop unless another option they chose still applies them.

## Seeing members' choices

The **Support needs not yet seen** counter on the [Broker Dashboard](/broker) shows how many members told us they would like extra support and have not been marked as seen since they last answered. Press it to open [Members' support needs](/broker/safeguarding/support-needs) , where you can read each member's answers and mark them as seen.

Treat these choices as private. Only other brokers and admins should know about them. Never mention them to other members.

[Go to this page](/broker/safeguarding-options)

## More guides in this topic

[How safeguarding works in the Broker Panel](/help/brokers/broker_safeguarding/broker_safeguarding_overview) [Changing the safeguarding options members can choose](/help/brokers/broker_safeguarding/broker_safeguarding_options) [When a member asks for coordinator help](/help/brokers/broker_safeguarding/broker_coordinator_help) [Why are messages copied to brokers?](/help/brokers/broker_safeguarding/broker_message_review) [How do I review a copied message?](/help/brokers/broker_safeguarding/broker_review_message) [Using the Review Archive](/help/brokers/broker_safeguarding/broker_review_archive) [Placing a member under monitoring](/help/brokers/broker_safeguarding/broker_user_monitoring) [How do I record a vetting decision?](/help/brokers/broker_safeguarding/broker_vetting_confirm) [Revoking a vetting decision or answering a review request](/help/brokers/broker_safeguarding/broker_vetting_revoke_review) [What is on the Safeguarding page?](/help/brokers/broker_safeguarding/broker_safeguarding_page) [What should I do if I am worried about a member?](/help/brokers/broker_safeguarding/broker_worried_about_member)

## Still need help?

If you can't find what you need, get in touch and a person will help you.

[Contact us](/contact)