---
title: I'm not receiving emails | Pairc Goodman
description: Check your spam folder, the email address you used, and your notification settings.
canonical: https://pairc-goodman.com/help/members/troubleshooting/not_receiving_emails
generated: 2026-10-24T02:04:12.699Z
---Help and troubleshooting

# I'm not receiving emails

Check your spam folder, the email address you used, and your notification settings.

---

If an email has not arrived, try these steps.

1. Wait a few minutes. Emails can take a little while to arrive.
2. Look in your junk or spam folder. If the email is there, mark it as not spam. This helps future emails reach your inbox.
3. Check the email address. Make sure you are using the address you signed up with.
4. Ask for it again. For a password reset, use Forgot password?. For email confirmation, try to sign in, then press Resend verification email.
5. Check your notification settings. If you are missing notification emails, open Settings, choose the Notifications tab, and check the switches are on.

## Still nothing?

Some email services hold back messages from senders they do not know. Add your community's email address to your contacts or safe senders list.

If that does not help, [contact your community](/contact) and tell them which email you were expecting.

Be careful with any email that asks for your password. Your community does not need your password to help you.

## More guides in this topic

[I can't sign in](/help/members/troubleshooting/cant_sign_in) [A page looks wrong or out of date](/help/members/troubleshooting/something_not_working) [How do I report a problem?](/help/members/troubleshooting/report_a_problem) [How do I contact my community?](/help/members/troubleshooting/contacting_your_community)

## Still need help?

If you can't find what you need, get in touch and a person will help you.

[Contact us](/contact)