---
title: What does "insufficient balance" mean? | Pairc Goodman
description: You do not have enough hours for what you are trying to do. Nothing has been taken.
canonical: https://pairc-goodman.com/help/members/wallet/insufficient_balance
generated: 2026-10-24T02:07:03.680Z
---Wallet and hours

# What does "insufficient balance" mean?

You do not have enough hours for what you are trying to do. Nothing has been taken.

---

"Insufficient balance" means you do not have enough hours for what you are trying to do.

You may see it when you:

- send hours with Send Credits (the form shows Exceeds available balance);
- donate hours;
- confirm hours at the end of an exchange where you are the one paying;
- are a receiver in a group exchange when it is completed.

Nothing is taken from your wallet when this happens.

## What you can do

- Check Your Balance in your wallet.
- Send or agree a smaller number of hours.
- Earn hours by helping someone, for example by posting an offer.
- Ask your coordinator if you think your balance is wrong.

[Go to this page](/wallet)

## More guides in this topic

[Your wallet at a glance](/help/members/wallet/wallet_overview) [How do I send hours to someone?](/help/members/wallet/send_hours) [Your transaction history](/help/members/wallet/transaction_history) [Do new members get a starting balance?](/help/members/wallet/starting_balance) [Donating or gifting hours](/help/members/wallet/donate_hours) [Recording hours when there are no exchange requests](/help/members/wallet/hours_without_exchange_requests)

## Still need help?

If you can't find what you need, get in touch and a person will help you.

[Contact us](/contact)